PRIVACY POLICY — Fig Comunicação LTDA
FIG COMUNICAÇÃO LTDA. created this Privacy Policy to express its strong commitment to the right of each user to data protection and privacy, guided by the General Data Protection Law - LGPD (Federal Law No. 13,709/2018).
DEFINITIONS AND BASIC CONCEPTS
Privacy Policy: are the terms contained in this document that deal with the privacy of user and other data;
Personal data: is all information relating to an identified or identifiable individual (physical or legal entity). This includes, for example, information such as your name, email address, address, date of birth, or telephone number. Non-personal data is, for example, data relating to the number of users on a site;
Users/Owner: the definition “user/owner” will reach all those who are already customers, or are interested in the products/services provided by FIG COMUNICAÇÃO LTDA. and those linked to it, whether as a result of an employment contract, commercial partnership, and/or others;
Data controller: FIG COMUNICAÇÃO TDA., with headquarters in this Capital of São Paulo, Rua Verbo Divino, 1061, Torre 8, cj. 62A, Chácara Santo Antônio, São Paulo/SP — CEP: 04719-002, registered with CNPJ/MF no. 08.671.991/0001-46, is the data controller, which are collected through its website, social networks, contact forms, contractual instruments and others, whether physical or electronic. The data controller responsible for data protection can be contacted via e-mail contato@figcom.com.br;
Operator: natural or legal person, governed by public or private law, who processes personal data on behalf of the controller;
Database: structured set of personal data, established in one or several locations, on electronic or physical support;
Treatment: any operation carried out with personal data in an automated manner or not, that is, it is the collection, production, reception, classification, use, access, reproduction, transmission, distribution, processing, storage, archiving, elimination, evaluation or control of information, modification, communication, transfer, dissemination or extraction.
WHAT PERSONAL INFORMATION IS COLLECTED AND HOW WE USE IT
Depending on the interest in the products/services offered, employment contract and even business partnership, the information collected may vary, and personal information is collected according to your legal, contractual or conventional needs.
We use the data received for the following purposes:
• Disclose, provide, personalize, and improve our products and services;
• Verify your identity, charge the amounts due by you, provide, personalize, and improve our services;
• Notify you of any collection and other actions;
• Perform internal operations, including support, troubleshooting, data analysis, research, and statistics;
• Provide information about other services and/or products purchased and already contracted by you with one of our business partners;
• Manage risks and detect, prevent, and/or remedy fraud or other potentially illegal or prohibited activities, in addition to violations of applicable policies, contracts, or terms of use;
• As necessary, to establish, exercise, and defend rights in judicial, administrative, or arbitral proceedings;
• Comply with legal or regulatory obligations, or as required in a judicial proceeding, by any competent law enforcement or government agency, or as a result of an employment contract, business partnership, and/or others;
• For other purposes for which we provide specific notice at the time of collection, or as otherwise authorized or required by law;
• Data from children and adolescents will only be collected with the consent of their parents or legal guardians and only if necessary.
• We do not collect sensitive data (except from our direct collaborators to comply with legal requirements, and at no time is this data made public and will be shared without their express consent). We do not collect information that could reveal racial or ethnic origin, physical or mental health, religious beliefs, political opinion, membership in a union or organization of a philosophical or political nature, sexual orientation, genetic or biometric data, linked to natural human users. Such information is considered “sensitive personal data”.
HOW DO WE SHARE DATA
To carry out our activities, we share data with third party business partners that are relevant to the exercise of our activities, with credit protection companies, data analysis, email delivery, SMS (Short Message Service) delivery, identity management, and with public bodies such as judicial authorities. We do not sell or sell any information that could identify you and we guarantee that the sharing of data is carried out within the limits for the exercise of our activities, carrying out the processing for legitimate and specific purposes.
HOW DO WE PROTECT YOUR DATA
The data obtained from users may be stored on their own server or that of a third party contracted for this purpose, whether located in Brazil or abroad, and may also be stored using “cloud computing” technology, always aimed at improving and improving the company's activities. All operators and third parties that have access to user personal data will be held responsible in the event of their misuse or non-compliance with this Privacy Policy.
When Personal Information is stored in our systems, this information is protected against unauthorized access or use by third parties. In addition, this information is kept on servers protected against unauthorized access. If your information is stored by third parties, FIG COMUNICAÇÃO LTDA. will have no responsibility for its safekeeping and security, considering that they have specific controls and their own privacy and data security policies.
WHAT IS THE STORAGE TIME
This data will be stored with us and with these third parties for an indefinite period or under the terms of the law and is protected according to the security and privacy regulations of each company or institution.
RIGHTS OF USERS/OWNERS
Users/owners can request from FIG COMUNICAÇÃO LTDA at any time access to information about what Personal Data we process, in addition to the correction, restriction or opposition of that data. Please note, however, the company will only delete (or may delete) your Personal Data if there is no obligation and no prevailing right to retain it. Such requests must be sent via e-mail contato@figcom.com.br.
ABOUT COOKIESWHAT ARE COOKIES?
As is common practice on almost all professional sites, this site uses cookies, which are files downloaded to your computer, to improve your experience.
FIG COMUNICAÇÃO LTDA uses cookies and anonymous identifiers for audience control, navigation, security and advertising, and the owner is informed about this policy when accessing the company's website. Cookies are used to personalize the shopping experience of its users, informing the company which parts of the site people visited, thus helping to evaluate the effectiveness of advertisements and searches on the internet and that this collaborates with information about buying behavior for communication and product improvements. This site uses Google Analytics, which is one of the most widespread and reliable analysis solutions on the web, to help us understand how you use the site.
DISABLE COOKIES
You can prevent the setting of cookies by adjusting your browser settings (see browser Help for how to do this). Please be aware that disabling cookies will affect the functionality of this and many other sites you visit. Disabling cookies will generally result in the deactivation of certain functionality and features. Therefore, it is recommended that you do not disable cookies.
FRAUDS/DATA BREACHES — BREACH NOTIFICATION
We will disclose information to the competent authorities if necessary, to ensure protection against fraud, defend our rights or assets, or to protect the interests of our customers and owners. We may also have to disclose your information in compliance with our legal obligation to respond to requests from competent authorities. Your personal data will only be made available when we believe, in good faith, that we are required to do so by law, and after an exhaustive evaluation of all legal requirements.
In line with the LGPD, in the event of a verification of the occurrence of a violation that could result in a risk to the rights and freedoms of individuals, the supervisory authority will be informed within 48 (forty-eight) hours. This will be managed in accordance with our Information Security Incident Response Procedure, which defines the process for handling information security incidents.
CHANGE IN THE PRIVACY POLICY
As we are always seeking to improve our Services and Experiences, this Privacy Policy may be updated to reflect the improvements made, and whenever we make the changes, they will be published on our website. Therefore, we recommend that you periodically visit this page so that you are aware of the effective modifications.
DATE OF THIS PUBLICATION: 01/02/2023